esup-helpdesk




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Arborescence des pages

Comparaison des versions

Légende

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  • La mise en forme a été modifiée.

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  • Fixed NPE in target compute-statistics (Pascal Aubry).
  • Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).

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Enhancements

  • Added locks for targets recall-tickets, expire-tickets, archive-ticket and compute-statistics (Pascal Aubry).
  • Improved the statistics interface (Pascal Aubry).
  • Added CSS to emails (Pascal Aubry).

Changes in version 3.2.x

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  • Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).

Enhancement

  • Added ticket creations statistics (Pascal Aubry).

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  • Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).

Enhancement

  • User can remove their own invitations (Pascal Aubry).

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  • Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).

Enhancements

  • Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
  • On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
  • Departments and categories can be reordered by display name or id (Pascal Aubry).

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  • Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).

Enhancement

  • Show bookmarks on the control panel (Pascal Aubry). 

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  • Removed concurrent changes of tickets (Pascal Aubry). 

Enhancements

  • Expand the menu when entering a hidden entry (Pascal Aubry).
  • Added the possibility to connect a ticket (to a FAQ or another ticket) on the 'take and close' action (Pascal Aubry, requested by Monique Thomas).
  • Repeated the navigation links of the control panel at the page bottom (Pascal Aubry, requested by Vincent Repain).

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  • fixed null locale when retrieving user info (Pascal Aubry

Enhancement

  • added an icon to toggle simple/advanced menu (Pascal Aubry)

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