Historique de la page

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• Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
• Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).

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• Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).

Enhancement

• Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain). 

Other change

• Improved exception views (Pascal Aubry). 

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• Added missing links to tickets in the daily reports (Pascal Aubry).

Enhancement

• statistics charts are now available in portlets (Pascal Aubry). 

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• Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).

Enhancement

• Added ticket creations statistics (Pascal Aubry).

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• Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).

Enhancement

• User can remove their own invitations (Pascal Aubry).

Other change

• Replaced all GIF images by PNG (Pascal Aubry).

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• Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).

Enhancement

• Show bookmarks on the control panel (Pascal Aubry). 

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• Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
• Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
• External users could not authenticate (Pascal Aubry).

Other changes

• recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

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• fixed null locale when retrieving user info (Pascal Aubry

Enhancement

• added an icon to toggle simple/advanced menu (Pascal Aubry)

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