esup-helpdesk




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Arborescence des pages

Comparaison des versions

Légende

  • Ces lignes ont été ajoutées. Ce mot a été ajouté.
  • Ces lignes ont été supprimées. Ce mot a été supprimé.
  • La mise en forme a été modifiée.

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  • Administrators not managing any department could not see the statistics (Pascal Aubry, pointed out by Thierry Bedouin).
  • Fixed the download of archived files (Pascal Aubry).
  • Fixed bad hypertext link on departments.jsp (Pascal Aubry, pointed out by Odile Germès).

Enhancement

  • Managers can now see user information even when not manager of the department of the current ticket (Pascal Aubry, reuqtested by Martine James).

Changes in version 3.6.1

Bug fixes

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  • Could not download archived attached files (Pascal Aubry, pointed out by Marie Claire Brailly).
  • Fixed the reordering of categories (Pascal Aubry).
  • Fixed the manual ticket postponement (Pascal Aubry, pointed out by Mathieu Cron).

Enhancement

  • Added Lambda Probe support to quick-start installations (Pascal Aubry).

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  • Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
  • Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
  • Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).

Enhancement

  • Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain). 

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  • Fixed bad ticket extraction on the user interface (Pascal Aubry)
  • NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
  • Fixed null locale when retrieving user info (Pascal Aubry).
  • Fixed CAS authentication bug (Pascal Aubry).

Enhancement

  • added an icon to toggle simple/advanced menu (Pascal Aubry).

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