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Changes in version 3.6.3 (not released yet)

New feature

• Added spent time statistics (Pascal Aubry, requested by Michèle Guézou).

Bug fixes

• Fixed IllegalArgumentException on departmentView.jsp (pascal Aubry).

Enhancement

• fixed ticket number parsing on the control panel (Pascal Aubry).

Changes in version 3.6.2

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• Administrators not managing any department could not see the statistics (Pascal Aubry, pointed out by Thierry Bedouin).
• Fixed the download of archived files (Pascal Aubry).
• Fixed bad hypertext link on departments.jsp (Pascal Aubry, pointed out by Odile Germès).
• Fixed the department selection on the control panel user interface (Pascal Aubry, pointed out by Martine James).
• Users could not close their own tickets in departments where filling the spent time is required for managers (Pascal Aubry, pointed out by Martine James).

Enhancement

• Managers can now see user information even when not manager of the department of the current ticket (Pascal Aubry, requested by Martine James).

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• Improved the categories interface (Pascal Aubry).
• Improved monitoring emails (Pascal Aubry).
• Improved exception handling (Pascal Aubry).

Changes in version 3.6.0

New feature

• Added the possibility to prevent users from adding tickets in some categories (Pascal Aubry, requested by Katy Santerre and Stéphane Ayello).

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• Could not download archived attached files (Pascal Aubry, pointed out by Marie Claire Brailly).
• Fixed the reordering of categories (Pascal Aubry).
• Fixed the manual ticket postponement (Pascal Aubry, pointed out by Mathieu Cron).

Enhancement

• Added Lambda Probe support to quick-start installations (Pascal Aubry).

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• Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
• Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
• Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).

Enhancement

• Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain). 

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New feature

• Added user bookmarks (Pascal Aubry).

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• recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

Changes in version 3.0.6

New feature

• Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).

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• Fixed bad ticket extraction on the user interface (Pascal Aubry)
• NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
• Fixed null locale when retrieving user info (Pascal Aubry).
• Fixed CAS authentication bug (Pascal Aubry).

Enhancement

• added an icon to toggle simple/advanced menu (Pascal Aubry).

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