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<servlet>
  <servlet-name>esup-helpdesk</servlet-name>
[...]
  <init-param>
    <param-name>portlet-name</param-name>
    <param-value>esup-helpdesk</param-value>
  </init-param>
  <load-on-startup>1</load-on-startup>
</servlet

<servlet-mapping>
  <servlet-name>esup-helpdesk</servlet-name>
  <url-pattern>/PlutoInvoker/esup-helpdesk</url-pattern>
</servlet-mapping>