La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
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All the authenticated users (local or external) can manage their preferences using the 'Preferences' menu.
Ticket monitoring allows users to recieve alerts by email when events occur on tickets. By checking the proposed boxes, users receive emails with links that allow them to access the application directly (even when the application is deployed as a portlet in a portal).
The last link ('Edit your preferences as a manager') is show to managers only and allows them to manage their manager preferences: 
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