Historique de la page

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• ChangeLog 2.x
• ChangeLog 1.x

  Remarque
  title Upgrading configuration files
  This history points the configurations files which where changed between releases. Once the sources installed (see 00 Installation) and the previous configuration recovered (see 04 Upgrading), if one or several files of the changed files have been edited locally, changes should be carefully inspected and added before upgrading the database (ant upgrade).

Changes in version 3.13.

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3

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• Alerts were stored in the database even when emails could not be sent (Pascal Aubry).
• Fixed unclosed database connections when using JNDI (Pascal Aubry, pointed out by Philippe Lecler).
• Fixed infinite loop in imap feeder (Pascal Aubry, pointed out by Sandrine Twardy).
• Alerts were not sent for tickets created with the web service (Pascal Aubry).
• Added missing file /properties/domain/categoryConfiguration.xml (Pascal Aubry, pointed out by Odile Germès).
• Removed undesired image in welcome.jsp when no FAQ is available (Pascal Aubry, pointed out by Brice Quillerie).
• Fixed ClassCastException in phase listener (Pascal Aubry, pointed out by Jérôme Truffot).
• The visibility and origin set by the users at ticket creation were not taken into account (Pascal Aubry, pointed out by Eric Touraille).
• The page size of the journal was not taken into account (Pascal Aubry, pointed out by Alexandre Boisseau).

Enhancements

• Added CSS styles to differentiate the users' role in ticket histories (Pascal Aubry, requested by Brice Quillerie).
• The way users are printed on the web interface and email reports is now configurable (Pascal Aubry, requested by Brice Quillerie).
• Added i18n key WINDOW.TITLE for the main window title in quick-start or servlet deployments (Pascal Aubry, requested by Philippe Lecler).
• Managers can group their daily reports into a single email (Pascal Aubry, requested by Philippe Lecler).
• Added a default control panel refresh delay (property controlPanel.defaultRefreshDelay) for the new users (Pascal Aubry, requested by Philippe Lecler).

• Balise Wiki
  Added properties departmentManagerConfigurator.report\[Type\|Time1\|Time2\|Weekend\] to automatically configure new managers (Pascal Aubry, requested by Philippe Lecler).

• Sort the tickets by idle time in reports (Pascal Aubry, requested by Philippe Lecler).
• Added buttons to the department visibility UI to add conditions and rules (Pascal Aubry, requested by Alexandre Boisseau).
• Hide the FAQ menu to non managers when no FAQ is available (Pascal Aubry, requested by Alexandre Boisseau).
• Added properties userInfo.showXxx to easily customize the default UserInfoProvider implementation (Pascal Aubry, requested by Alexandre Boisseau).
• Added user information on the owner to ticket prints and email reports (Pascal Aubry, requested by Alexandre Boisseau).
• When feeding the helpdesk from an IMAP account, search the LDAP directory to look for local users with the emails' From: header (Pascal Aubry, requested by Alexandre Boisseau).
• Added a category configurator to the initial inheritance of the members (Pascal Aubry, requested by Alexandre Boisseau).
• When adding a sub-category, propose to prevent users from adding tickets in the parent category (Pascal Aubry, requested by Michèle Guézou).

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