Historique de la page

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• Alerts were stored in the database even when emails could not be sent (Pascal Aubry).
• Fixed unclosed database connections when using JNDI (Pascal Aubry, pointed out by Philippe Lecler).
• Fixed infinite loop in imap feeder (Pascal Aubry, pointed out by Sandrine Twardy).
• Alerts were not sent for tickets created with the web service (Pascal Aubry).
• Added missing file /properties/domain/categoryConfiguration.xml (Pascal Aubry, pointed out by Odile Germès).
• Removed undesired image in welcome.jsp when no FAQ is available (Pascal Aubry, pointed out by Brice Quillerie).
• Fixed ClassCastException in phase listener (Pascal Aubry, pointed out by Jérôme Truffot).
• The visibility and origin set by the users at ticket creation were not taken into account (Pascal Aubry, pointed out by Eric Touraille).
• The page size of the journal was not taken into account (Pascal Aubry, pointed out by Alexandre Boisseau).
• Fixed the LDAP filter used for the email recognition in IMAP feeding (Alexandre Boisseau).
• It is now possible to move a category to a department that is not enabled (Pascal Aubry, pointed out by Michèle Guézou).
• It was impossible to move tickets to disabled departments (Pascal Aubry, pointed out by Michèle Guézou).
• ixed Fixed NPE while indexing tickets connected to FAQ entries (Pascal Aubry).
• Fixed UnsupportedEncodingException when uploading a configuration of the visibility rules (Pascal Aubry, pointed out by Odile Germès).

Enhancements

• Added CSS styles to differentiate the users' role in ticket histories (Pascal Aubry, requested by Brice Quillerie).
• The way users are printed on the web interface and email reports is now configurable (Pascal Aubry, requested by Brice Quillerie).
• Added i18n key WINDOW.TITLE for the main window title in quick-start or servlet deployments (Pascal Aubry, requested by Philippe Lecler).
• Managers can group their daily reports into a single email (Pascal Aubry, requested by Philippe Lecler).
• Added a default control panel refresh delay (property controlPanel.defaultRefreshDelay) for the new users (Pascal Aubry, requested by Philippe Lecler).

• Balise Wiki
  Added properties departmentManagerConfigurator.report\[Type\|Time1\|Time2\|Weekend\] to automatically configure new managers (Pascal Aubry, requested by Philippe Lecler).

• Sort the tickets by idle time in reports (Pascal Aubry, requested by Philippe Lecler).
• Added buttons to the department visibility UI to add conditions and rules (Pascal Aubry, requested by Alexandre Boisseau).
• Hide the FAQ menu to non managers when no FAQ is available (Pascal Aubry, requested by Alexandre Boisseau).
• Added properties userInfo.showXxx to easily customize the default UserInfoProvider implementation (Pascal Aubry, requested by Alexandre Boisseau).
• Added user information on the owner to ticket prints and email reports (Pascal Aubry, requested by Alexandre Boisseau).
• When feeding the helpdesk from an IMAP account, search the LDAP directory to look for local users with the emails' From: header (Pascal Aubry, requested by Alexandre Boisseau).
• Added a category configurator to the initial inheritance of the members (Pascal Aubry, requested by Alexandre Boisseau).
• When adding a sub-category, propose to prevent users from adding tickets in the parent category (Pascal Aubry, requested by Michèle Guézou).
• Added the memory status to exception reports (Alexandre Boisseau).
• Fixed misc. UI issues (Alexandre Boisseau).

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