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Comparaison des versions

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  • ChangeLog 2.x
  • ChangeLog 1.x
    Remarque
    titleUpgrading configuration files

    This history points the configurations files which where changed between releases. Once the sources installed (see 00 Installation) and the previous configuration recovered (see 04 Upgrading), if one or several files of the changed files have been edited locally, changes should be carefully inspected and added before upgrading the database (ant upgrade).

Changes in version 3.15.0

Astuce
titleChanges in configuration files

New feature

  • Added the possibility to categories to FAQ items, presented to the users when creating tickets in the category (3.15.0 by Pascal Aubry, requested by Michèle Guézou and Alain Kermarrec).

Changes in version 3.14.8

Astuce
titleChanges in configuration files

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Astuce
titleChanges in configuration files

New feature

  • Added automatic refresh to the control panel (Pascal Aubry, requested by Stéphane Ayello and Katy Santerre).

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Astuce
titleChanges in configuration files

New feature

  • Added canned responses (Pascal Aubry, requested by Alain Kermarrec).

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Astuce
titleChanges in configuration files

Property departmentSelector.configPath and files /properties/domain/xmlDepartmentSelection* are now obsolete.

If you were using visibility rules, once upgraded to 3.10:

  • loggin with an administrator account
  • go to the "Department visibility" menu
  • upload your previous configuration (/properties/domain/xmlDepartmentSelection.xml)
  • save to the database
    Avertissement

    It is highly recommended to test the upload of your old configuration on a copy of your database.

New feature

  • The rules for the visibility of the departments are now edited through the web interface, not needing to restart the application at each change (Pascal Aubry, requested by Odile Germès).

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  • Improved the department visibility rules UI (Pascal Aubry). 
  • Added task expire-tickets-no-email (Pascal Aubry, requested by Gilian Gambini).

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Astuce
titleChanges in configuration files

New feature

  • Added spent time statistics (Pascal Aubry, requested by Michèle Guézou).

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Astuce
titleChanges in configuration files

New feature

  • Added the possibility to prevent users from adding tickets in some categories (Pascal Aubry, requested by Katy Santerre and Stéphane Ayello).

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  • Managers could request information on tickets even when not allowed (Pascal Aubry, pointed out by Claude Bourasseau).
  • Could not connect tickets to FAQs and other tickets (Pascal Aubry).
  • Categories could not be deleted (Pascal Aubry, pointed out by Fabrice Jammes).
  • Fixed innapropriate manager selection on the control panel (Pascal Aubry).
  • Fixed the MyExtensions filter mapping in portlet mode (Pascal Aubry, pointed out by Fabrice Jammes and Gilian Gambini).
  • Fixed innapropriate category selection on the control panel (Pascal Aubry, pointed out by Rodolphe Marsolier).
  • Bean deepLinkingRedirector was not serializable (Pascal Aubry).
  • Fixed BatchUpdateException in the upgrade process (Pascal Aubry, pointed out by Doriane Dusart).
  • Removed web.xml from the automatically recovered configuration files, leading to a FacesException for statistics charts (Pascal Aubry).
  • Fixed PropertyValueException when attaching files on ticket creation (Pascal Aubry).
  • Fixed PropertyValueException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
  • Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).
  • Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini). 

Enhancements

  • Improved downloads (Pascal Aubry).
  • Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
  • Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).
  • Do not show postponed tickets with opened tickets on the control panel (Pascal Aubry, requested by Frédéric Boivent).
  • Added ticket status statistics (Pascal Aubry).
  • Added to possibility to attach several files at the same time (Pascal Aubry, requested by Martine James).
  • Improved the readbility of the ticket monitoring emails (Pascal Aubry, requested by Martine James).

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  • Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain). 

Other change

  • Improved exception views (Pascal Aubry). 

Changes in version 3.3.2

Astuce
titleChanges in configuration files
  • Les exploitants sous Windows devront définir la propriété lock.path dans le fichier /properties/config.properties (diff 3.2 -> 3.3). Les utilisateurs sous Unix pourront également redéfinir cette propriété (par défaut /tmp).

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Astuce
titleChanges in configuration files

New feature

  • Added user bookmarks (Pascal Aubry).

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  • recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

Changes in version 3.0.6

New feature

  • Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).

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  • added an icon to toggle simple/advanced menu (Pascal Aubry).

Misc changes changes

  • Added configuration files /properties/domain/departmentConfiguration.xml and /properties/domain/departmentManagerConfiguration.xml (Pascal Aubry).
  • Added package services.feed and moved package services.imapFeeding to services.feed.imap (Pascal Aubry).

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