Historique de la page

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• ChangeLog 2.x
• ChangeLog 1.x

  Remarque
  title Upgrading configuration files
  This history points the configurations files which where changed between releases. Once the sources installed (see 00 Installation) and the previous configuration recovered (see 04 Upgrading), if one or several files of the changed files have been edited locally, changes should be carefully inspected and added before upgrading the database (ant upgrade).

Changes in version 3.19.

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2

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• Added CSS styles for priority colors (3.19.0 by Pascal Aubry, requested by Vincent Repain and Simon Dupuich).
• Added properties minPriority, maxPriority, origins, webOrigin and emailOrigin (3.19.0 by Pascal Aubry).
• When inviting users, added the possibility to select the managers of a department or the members of a category (3.19.0 by Pascal Aubry, requested by Michèle Guézou and Fabrice Jaunet).

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• Added properties memory.xmx and memory.maxPermSize in build.properties for quick-start installations (3.19.2 by Pascal Aubry).

Other changes

• Moved some beans from domain.xml to passwordManagement.xml and indexing.xml (3.19.0 by Pascal Aubry).
• Added property cache.path that sets the path used to cache objects on the filesystem (3.19.0 by Pascal Aubry).

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• Added a 'please wait...' popup (3.17.1 by Pascal Aubry).

Other change

• Upgraded to Hibernate 3.3.1 (3.17.1 by Pascal Aubry).

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• Fixed the owner info in email reports (3.14.0 by Alexandre Boisseau).
• Fixed IE javascript bug when changing the ticket owner (3.14.1 by Pascal Aubry, pointed out by Harold Moyse).
• Added missing icons (3.14.4 by Pascal Aubry, pointed out by Alexandre Boisseau).
• File downloads and ticket printing now work with Safari (3.14.5 by Pascal Aubry, pointed out by Bernard Le Stum).
• Made FCK editor work with Safari (3.14.5 by Pascal Aubry, pointed out by Bernard Le Stum).
• Departments with archived tickets could not be deleted (3.14.5 by Pascal Aubry, pointed out by Michèle Guézou).
• Fixed the mapping of Icon.data from tinyblob to blob (3.14.6 by Pascal Aubry, pointed out by Harold Moyse).
• Fixed the number of items shown on the journal and the control panel (3.14.7 by Pascal Aubry, pointed out by Alexandre Boisseau).

Other change

• Upgraded to FCK Editor 2.6.3 and FCK Faces 1.8 (3.14.5 by Pascal Aubry).

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• Added CSS styles to differentiate the users' role in ticket histories (Pascal Aubry, requested by Brice Quillerie).
• The way users are printed on the web interface and email reports is now configurable (Pascal Aubry, requested by Brice Quillerie).
• Added i18n key WINDOW.TITLE for the main window title in quick-start or servlet deployments (Pascal Aubry, requested by Philippe Lecler).
• Managers can group their daily reports into a single email (Pascal Aubry, requested by Philippe Lecler).
• Added a default control panel refresh delay (property controlPanel.defaultRefreshDelay) for the new users (Pascal Aubry, requested by Philippe Lecler).

• Balise Wiki
  Added properties departmentManagerConfigurator.report\[Type\|Time1\|Time2\|Weekend\] to automatically configure new managers (Pascal Aubry, requested by Philippe Lecler).

• Sort the tickets by idle time in reports (Pascal Aubry, requested by Philippe Lecler).
• Added buttons to the department visibility UI to add conditions and rules (Pascal Aubry, requested by Alexandre Boisseau).
• Hide the FAQ menu to non managers when no FAQ is available (Pascal Aubry, requested by Alexandre Boisseau).
• Added properties userInfo.showXxx to easily customize the default UserInfoProvider implementation (Pascal Aubry, requested by Alexandre Boisseau).
• Added user information on the owner to ticket prints and email reports (Pascal Aubry, requested by Alexandre Boisseau).
• When feeding the helpdesk from an IMAP account, search the LDAP directory to look for local users with the emails' From: header (Pascal Aubry, requested by Alexandre Boisseau).
• Added a category configurator to the initial inheritance of the members (Pascal Aubry, requested by Alexandre Boisseau).
• When adding a sub-category, propose to prevent users from adding tickets in the parent category (Pascal Aubry, requested by Michèle Guézou).
• Added the memory status to exception reports (Alexandre Boisseau).
• Fixed misc. UI issues (Alexandre Boisseau).

Other change

• Added library commons-el (Pascal Aubry, requested by Alexandre Boisseau).

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• Improved database management to prevent from unclosed database sessions (Pascal Aubry and Raymond Bourges).
• Now use the PRG (Post-Redirect-Get) pattern at each request (Pascal Aubry).
• Improved a few page titles (Pascal Aubry, requested by Alexandre Boisseau).
• Improved the handling of SQL exceptions (pascal Aubry).
• Improved Hibernate session handling (pascal Aubry, pointed out by Odile Germès).

Other change

• Configuration file log4j.properties is now deployed to /WEB-INF/classes, using properties log.* (Pascal Aubry, requested by Mathieu Larchet and Julien Marchal).

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• Improved the manager preferences UI (Pascal Aubry, requested by Katy Santerre).
• Improved the control panel (Pascal Aubry, requested by Martine James and Mathieu Cron).
• Improved the ticket actions UI (Pascal Aubry, requested by François Dagorn).
• Always show the bookmarks menu entry (Pascal Aubry, requested by Martine James).
• Improved ticket actions UI by animating the main button (Pascal Aubry, requested by Michèle Guézou).
• Improved the search UI (Pascal Aubry, requested by Luc Oger).
• Added a quick-link to emails to take in charge and request information for a ticket in a single step (Pascal Aubry).
• Added error messages when quick-links lead to unauthorized actions (Pascal Aubry).

Other change

• Added property exceptionHandling.doNotSendExceptionReportsToDevelopers (Pascal Aubry, requeted by Gilain Gambini).

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• Improved downloads (Pascal Aubry).
• Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
• Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).
• Do not show postponed tickets with opened tickets on the control panel (Pascal Aubry, requested by Frédéric Boivent).
• Added ticket status statistics (Pascal Aubry).
• Added to possibility to attach several files at the same time (Pascal Aubry, requested by Martine James).
• Improved the readbility of the ticket monitoring emails (Pascal Aubry, requested by Martine James).

Other changes

• Set the expiration-cache of portlet.xml to -1 (Pascal Aubry, recommended by Céline Bissler).
• Added property timezone (Pascal Aubry).

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• Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain).

Other change

• Improved exception views (Pascal Aubry).

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• Added ticket creations statistics (Pascal Aubry).
• User can remove their own invitations (Pascal Aubry).
• Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
• On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
• Departments and categories can be reordered by display name or id (Pascal Aubry).
• Show bookmarks on the control panel (Pascal Aubry).
• Expand the menu when entering a hidden entry (Pascal Aubry).
• Added the possibility to connect a ticket (to a FAQ or another ticket) on the 'take and close' action (Pascal Aubry, requested by Monique Thomas).
• Repeated the navigation links of the control panel at the page bottom (Pascal Aubry, requested by Vincent Repain).

Other change

• Replaced all GIF images by PNG (Pascal Aubry).

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• Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
• Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
• External users could not authenticate (Pascal Aubry).

Other changes

• recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

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