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Comparaison des versions

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  • ChangeLog 2.x
  • ChangeLog 1.x
    Remarque
    titleUpgrading configuration files

    This history points the configurations files which where changed between releases. Once the sources installed (see 00 Installation) and the previous configuration recovered (see 04 Upgrading), if one or several files of the changed files have been edited locally, changes should be carefully inspected and added before upgrading the database (ant upgrade).

Changes in version 3.21.0

Bug fix

  • Fixed form transitions (3.21.0 by Pascal Aubry, pointed out by Gilian Gambini).

Enhancement

  • Added sequences for Postgres users (3.21.0 by Lukas Slansky).

Other changes

  • A single archive is used both for quick-start and non quick-start installations; most heavy files (JARs, ZIPs...) are now downloaded from the SVN repository to reduce the weight of the distribution files (3.21.0 by Pascal Aubry, requested by Julien Marchal).

Changes in version 3.20.1

Astuce
titleChanges in configuration files

...

  • Fixed QueryException when deleting departments (3.20.0 by Pascal Aubry, pointed out by Odile Germès).
  • Tickets could not be linked to FAQ and other tickets (3.20.0 by Pascal Aubry, pointed out by Julien Pedrono).
  • Alerts were sent twice on imap feeding (3.20.0 by Pascal Aubry, pointed out by Lukas Slansky).Fixed form transitions (3.20.1 by Pascal Aubry, pointed out by Gilian Gambini).

Enhancements

  • Firefox spell checker activated in FCK Editor (3.20.0 by Alexandre Boisseau).
  • Added regexp-based spam detection to email feeding (3.20.0 by Lukas Slansky).

Other changes

  • Added property smtp.bean (3.20.0 by Pascal Aubry).A single archive is used both for quick-start and non quick-start installations; most heavy files (JARs, ZIPs...) are now downloaded from the SVN repository to reduce the weight of the distribution files (3.20.1 by Pascal Aubry, requested by Julien Marchal).

Changes in version 3.19.6

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  • Added CSS styles for priority colors (3.19.0 by Pascal Aubry, requested by Vincent Repain and Simon Dupuich).
  • Added properties minPriority, maxPriority, origins, webOrigin and emailOrigin (3.19.0 by Pascal Aubry).
  • When inviting users, added the possibility to select the managers of a department or the members of a category (3.19.0 by Pascal Aubry, requested by Michèle Guézou and Fabrice Jaunet).
  • Added properties memory.xmx and memory.maxPermSize in build.properties for quick-start installations (3.19.2 by Pascal Aubry).
  • When moving a ticket, the assignment algorithm of the target category can be called (3.19.2 by Pascal Aubry, requested by Alexandre Boisseau).
  • Archived tickets can be moved before department deletion (3.19.5 by Pascal Aubry, requested by Odile Germès).

Other changes

  • Moved some beans from domain.xml to passwordManagement.xml and indexing.xml (3.19.0 by Pascal Aubry).
  • Added property cache.path that sets the path used to cache objects on the filesystem (3.19.0 by Pascal Aubry).

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  • Fixed ObjectDeletedException in user history (3.17.1 by Pascal Aubry).
  • Restored FCK Enter mode to br (3.17.1 by Pascal Aubry, pointed out by Fabrice Jaunet).
  • Managers could not test the department visibility rules (3.17.1 by Pascal Aubry).
  • Multiple actions on a single page were crashing portlets (3.17.1 by Pascal Aubry, pointed out by Fabrice Jaunet).
  • Fixed Category.inheritFaqLinks (3.17.3 by Pascal Aubry, pointed out by Bénédicte Sapin).
  • Fixed the automatic refresh of the control panel when no ticket is found (3.17.3 by Pascal Aubry, pointed out by Lukas Slansky).

Enhancement

  • Added a 'please wait...' popup (3.17.1 by Pascal Aubry).

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Bug fix

  • Fixed ticketView.jsp (3.16.1 by Pascal Aubry, pointed out by Gilain Gambini).

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  • Fixed refresh issues on the control panel when bookmarking or marking a ticket as read (Pascal Aubry, pointed out by Alexandre Boisseau).
  • Fixed PropertyNotFoundException when adding departments and categories (Pascal Aubry).
  • Fixed refresh issue on the control panel (Pascal Aubry, pointed out by Linda Ruault).
  • Fixed refresh issues on the paginators (Pascal Aubry, pointed out by Stéphane Ayello).
  • Ticket monitoring emails were sent to inherit category members(Pascal Aubry, pointed out by Mathieu Cron).
  • Fixed cyclical and random assignment algorithms (Pascal Aubry).

Enhancement

  • Added attribute ignoreCase to tags <uid-like>, <portal-attribute-> and <ldap-attribute-**> of the department visibility rules (Pascal Aubry, requested by Odile Germès).

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  • Improved downloads (Pascal Aubry).
  • Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
  • Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).
  • Do not show postponed tickets with opened tickets on the control panel (Pascal Aubry, requested by Frédéric Boivent).
  • Added ticket status statistics (Pascal Aubry).
  • Added to possibility to attach several files at the same time (Pascal Aubry, requested by Martine James).
  • Improved the readbility of the ticket monitoring emails (Pascal Aubry, requested by Martine James).

Other changes

  • Set the expiration-cache of portlet.xml to -1 (Pascal Aubry, recommended by Céline Bissler).
  • Added property timezone (Pascal Aubry).

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  • Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
  • Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
  • Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).

Enhancement

  • Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain).

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  • Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
  • Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
  • External users could not authenticate (Pascal Aubry).

Other changes

  • recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

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  • Fixed bad ticket extraction on the user interface (Pascal Aubry)
  • NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
  • Fixed null locale when retrieving user info (Pascal Aubry).
  • Fixed CAS authentication bug (Pascal Aubry).

Enhancement

  • added an icon to toggle simple/advanced menu (Pascal Aubry).

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