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User types
Three authentication methods are proposed by the esup-helpdesk application:
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CAS users are identified by their unique ID in the Information System, typically the LDAP uid (e.g. paubry). Their id in the database is prefixed by cas- (e.g. cas-paubry).
Authentication
CAS users are authenticated:
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Shibboleth users are identified by their ID, as provided by Shibboleth (e.g. paubry@univ-rennes1.fr). Their id in the database is prefixed by shib- (e.g. shib-paubry@univ-rennes1.fr).
Authentication
Shibboleth users are authenticated:
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Application users are identified by their email address (e.g. pascal.aubry@gmail.com). Their id in the database is prefixed by app- (e.g. app-pascal.aubry@gmail.com).
Authentication
Application users are authenticated by the application itself, thanks to a password. The password is generated at the account creation and sent to the users by email. The password can be re-sent to the users at any time later.
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