La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
Historique de la page
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- the administrators fo the application,
- the granted managers of the department (see below).
Manager priviledges
With this granularity, users can be set managers without being granting them to do anything for the department.
Adding a manager
Adding a manager is easy since it can be done by searching the LDAP directory:
Manager preferences
On the 'Preferences' page, managers are presented an additional link:
Ticket monitoring
Managers can, for each department, set the way they monitor tickets:
Predefined policies are proposed:
- None
- Minimum
- Medium
- Assidue
- Complète
Les gestionnaires peuvent également définir un profil personnalisé. Managers can also define their own profile (Custom policy).
Vue d'ensemble
Gestion des contenus