La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
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To get rid of them, setup your Tomcat pool as shown here (see this thread in French).
Troubles with Shibboleth
I had a problem with Shibboleth and esup-hepldesk :
Shibboleth worked fine but I couldn't authenticate myself on helpdesk... When I clicked on "Shibboleth" on the hekpldesk's front page, I were redirected to my WAYF and my CAS, but after my CAS' authentication, I came back the front page without being authenticated...
Note : I'm using the helpdesk as a servlet in Tomcat with an Apache front-end.
To solve this problem, you have to add this lines in your apache configuration :
<Location /helpdesk/stylesheets/shibboleth.faces>
AuthType shibboleth
ShibRequireSession On
ShibUseHeaders On
require valid-user
</Location>
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