Historique de la page
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See also:
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Remarque |
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The history points the configurations files which where changed between releases. Once the sources installed (see |
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Installation prior 3.30) and the previous configuration recovered (see 04 |
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Upgrading), if one or several files of the changed files have been edited locally, changes should be carefully inspected and added before upgrading the database (ant upgrade). |
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Property departmentSelection.bean is now obsolete. |
Changes in version 3.9.0 (not released yet)
Bug fix
- Fixed NullPointerException when acting on a ticket of which the creation department has been removed (Pascal Aubry, pointed out by Julien Marchal).
New features
- Added the possibility for users to monitor bookmarked tickets (Pascal Aubry, requested by Gwenaelle Bouteille).
- Added the possibility to bookmark tickets from the control panel (Pascal Aubry, requested by Gwenaelle Bouteille).
- Added LDAP-based conditions for the XML department selection (Pascal Aubry).
- Added property controlPanel.subjectMaxLength (Pascal Aubry, requested by Martine James).
Enhancements
- Invited users now receive only one email (Pascal Aubry, requested by Monique Thomas).
- Ticket monitoring and invitation emails now have different subjects (Pascal Aubry, requested by Monique Thomas).
- Added direct ticket access from ticketView.jsp and archivedTicketView.jsp (Pascal Aubry, requested by Monique Thomas).
- Added a link to the control panel and the bookmarks in daily reports (Pascal Aubry, requested by Gwenaelle Bouteille).
- Improved the LDAP search (Pascal Aubry, requested by Monique Thomas).
- Fixed deep links error messages (Pascal Aubry).
Changes in version 3.8.3
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Changes in /properties/config.properties:
Changes in /builld.properties:
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New features
- Added the possibility to hide categories to external users (Pascal Aubry, requested by Brigitte Walleart).
- Added the possibility to use JDBC for batch commands and JNDI for web requests (Pascal Aubry, requested by Odile Germès).
- Added attribute 'for' to the action tags of the XML department selection (Pascal Aubry).
Bug fixes
- Fixed UnsupportedOperationException in spent time statistics (pascal Aubry).
- Fixed PropertyValueException on ticket creation (Pascal Aubry).
- Fixed DepartmentManagerNotFoundException on ticket monitoring (Pascal Aubry, pointed out by Fabrice Jaunet).
- Managers could not free postponed tickets (Pascal Aubry).
- Fixed ArchivedTicketNotFoundException on ticket direct access (Pascal Aubry, pointed out by Colette Tanguy).
- Fixed WebFlowException on ticket closure (Pascal Aubry).
- Fixed PropertyValueException when creating a ticket from the welcome page (Pascal Aubry, pointed out by Baptiste Poirriez).
- Added the MySql connector at Tomcat level to quick-start distribution file (Pascal Aubry).
- Fixed the display of spent times (Pascal Aubry).
- Fixed ConfigException when using tag <add-by-filter> for the department selection (Pascal Aubry, pointed out by Gilian Gambini).
- Fixed NullPointerException on search.jsp (Pascal Aubry, pointed out by Sébastien Breteaux).
- Fixed NullPointerException on giveInformation.jsp (Pascal Aubry, pointed out by Loïc Perdoux).
- Fixed ant target start when debug=true (Pascal Aubry, pointed out by Yann Cézard).
- Fixed NameNotFoundException when upgrading with JNDI (Pascal Aubry).
Enhancements
- Improved the manager preferences UI (Pascal Aubry, requested by Katy Santerre).
- Improved the control panel (Pascal Aubry, requested by Martine James and Mathieu Cron).
- Improved the ticket actions UI (Pascal Aubry, requested by François Dagorn).
- Always show the bookmarks menu entry (Pascal Aubry, requested by Martine James).
- Improved ticket actions UI by animating the main button (Pascal Aubry, requested by Michèle Guézou).
- Improved the search UI (Pascal Aubry, requested by Luc Oger).
- Added a quick-link to emails to take in charge and request information for a ticket in a single step (Pascal Aubry).
- Added error messages when quick-links lead to unauthorized actions (Pascal Aubry).
Other change
- Added property exceptionHandling.doNotSendExceptionReportsToDevelopers (Pascal Aubry, requeted by Gilain Gambini).
Changes in version 3.7.0
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New feature
- Added spent time statistics (Pascal Aubry, requested by Michèle Guézou).
Bug fixes
- Fixed IllegalArgumentException on departmentView.jsp (pascal Aubry).
- Fixed ticket refresh issues (Pascal Aubry, pointed out by Claudine Lode).
- Fixed paginator javascript 'Stack overflow at line 0' on IE7 (Pascal Aubry, pointed out by Gilian Gambini, Brigitte Walleart and Katy Santerre).
- Fixed BatchUpdateException due to empty user display names (Pascal Aubry, pointed out by Jaques De Poulpiquet and Pierre-Antoine Angelini).
Enhancements
- fixed ticket number parsing on the control panel (Pascal Aubry).
- Catch properly empty index exceptions (Pascal Aubry).
Changes in version 3.6.2
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New feature
- Added the possibility to prevent users from adding tickets in some categories (Pascal Aubry, requested by Katy Santerre and Stéphane Ayello).
Bug fixes
- Could not download archived attached files (Pascal Aubry, pointed out by Marie Claire Brailly).
- Fixed the reordering of categories (Pascal Aubry).
- Fixed the manual ticket postponement (Pascal Aubry, pointed out by Mathieu Cron).
- Fixed DepartmentManagerNotFoundException when sending alerts (Pascal Aubry, pointed out by Dominique Erelie).
- Preserve attached files when archiving tickets (Pascal Aubry).
- Fixed bad ticket status when freeing on closure (Pascal Aubry, pointed out by Fabrice Jaunet).
- Administrators not managing any department could not see the statistics (Pascal Aubry, pointed out by Thierry Bedouin).
- Fixed the download of archived files (Pascal Aubry).
- Fixed bad hypertext link on departments.jsp (Pascal Aubry, pointed out by Odile Germès).
- Fixed the department selection on the control panel user interface (Pascal Aubry, pointed out by Martine James).
- Users could not close their own tickets in departments where filling the spent time is required for managers (Pascal Aubry, pointed out by Martine James).
Enhancements
- Improved the categories interface (Pascal Aubry).
- Improved monitoring emails (Pascal Aubry).
- Improved exception handling (Pascal Aubry).
- Managers can now see user information even when not manager of the department of the current ticket (Pascal Aubry, requested by Martine James).
- Added Lambda Probe support to quick-start installations (Pascal Aubry).
Changes in version 3.5.7
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New features
- Added a ticket printer (Pascal Aubry, requested by Sylvain De Féo).
- Managers can take in charge tickets and request information in a single operation (Pascal Aubry).
- Added quick-sort buttons to the control panel (Pascal Aubry, requested by Martine James).
Bug fixes
- Managers could request information on tickets even when not allowed (Pascal Aubry, pointed out by Claude Bourasseau).
- Could not connect tickets to FAQs and other tickets (Pascal Aubry).
- Categories could not be deleted (Pascal Aubry, pointed out by Fabrice Jammes).
- Fixed innapropriate manager selection on the control panel (Pascal Aubry).
- Fixed the MyExtensions filter mapping in portlet mode (Pascal Aubry, pointed out by Fabrice Jammes and Gilian Gambini).
- Fixed innapropriate category selection on the control panel (Pascal Aubry, pointed out by Rodolphe Marsolier).
- Bean deepLinkingRedirector was not serializable (Pascal Aubry).
- Fixed BatchUpdateException in the upgrade process (Pascal Aubry, pointed out by Doriane Dusart).
- Removed web.xml from the automatically recovered configuration files, leading to a FacesException for statistics charts (Pascal Aubry).
- Fixed PropertyValueException when attaching files on ticket creation (Pascal Aubry).
- Fixed PropertyValueException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
- Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).
- Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
Enhancements
- Improved downloads (Pascal Aubry).
- Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
- Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).
- Do not show postponed tickets with opened tickets on the control panel (Pascal Aubry, requested by Frédéric Boivent).
- Added ticket status statistics (Pascal Aubry).
- Added to possibility to attach several files at the same time (Pascal Aubry, requested by Martine James).
- Improved the readbility of the ticket monitoring emails (Pascal Aubry, requested by Martine James).
Other changes
- Set the expiration-cache of portlet.xml to -1 (Pascal Aubry, recommended by Céline Bissler).
- Added property timezone (Pascal Aubry).
Changes in version 3.4.0
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New features
- Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
- Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
- Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).
Enhancement
- Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain).
Other change
- Improved exception views (Pascal Aubry).
Changes in version 3.3.2
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New features
- Added manager utilities (Pascal Aubry).
- Added daily reports (Pascal Aubry, requested by Raymond Bourges).
Bug fixes
- Added missing links to tickets in the daily reports (Pascal Aubry).
- Added missing file /properties/domain/email.css (Pascal Aubry).
- Fixed NPE in target compute-statistics (Pascal Aubry).
- Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
- Escape HTML special chars in emails (Pascal Aubry).
Enhancements
- statistics charts are now available in portlets (Pascal Aubry).
- Added locks for targets recall-tickets, expire-tickets, archive-ticket and compute-statistics (Pascal Aubry).
- Improved the statistics interface (Pascal Aubry).
- Added CSS styles to emails (Pascal Aubry).
Changes in version 3.2.5
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New feature
- Added user bookmarks (Pascal Aubry).
Bug fixes
- Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
- Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).
- Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).
- The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
- Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).
- Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).
- Removed concurrent changes of tickets (Pascal Aubry).
Enhancements
- Added ticket creations statistics (Pascal Aubry).
- User can remove their own invitations (Pascal Aubry).
- Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
- On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
- Departments and categories can be reordered by display name or id (Pascal Aubry).
- Show bookmarks on the control panel (Pascal Aubry).
- Expand the menu when entering a hidden entry (Pascal Aubry).
- Added the possibility to connect a ticket (to a FAQ or another ticket) on the 'take and close' action (Pascal Aubry, requested by Monique Thomas).
- Repeated the navigation links of the control panel at the page bottom (Pascal Aubry, requested by Vincent Repain).
Other change
- Replaced all GIF images by PNG (Pascal Aubry).
Changes in version 3.1.0
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New features
- Added experimental statistics (Pascal Aubry).
- Added a direct access to tickets from the control panel (Pascal Aubry).
- Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).
Bug fixes
- Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
- Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
- External users could not authenticate (Pascal Aubry).
Other changes
- recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).
Changes in version 3.0.6
New feature
- Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).
Bug fixes
- Fixed bad ticket extraction on the user interface (Pascal Aubry)
- NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
- Fixed null locale when retrieving user info (Pascal Aubry).
- Fixed CAS authentication bug (Pascal Aubry).
Enhancement
- added an icon to toggle simple/advanced menu (Pascal Aubry).
Misc changes
- Added configuration files /properties/domain/departmentConfiguration.xml and /properties/domain/departmentManagerConfiguration.xml (Pascal Aubry).
- Added package services.feed and moved package services.imapFeeding to services.feed.imap (Pascal Aubry).
Changes in version 3.0.0
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