La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
Historique de la page
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- the administrators fo the application,
- the granted managers of the department (see below).
Manager priviledges
With this granularity, users can be set managers without being granting them to do anything for the department.
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Adding a manager is easy since it can be done by searching the LDAP directory:
Manager preferences
On the 'Preferences' page, managers are presented an additional link:
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Managers can, for each department, set the way they monitor tickets:
. Predefined policies are proposed:
- None,
- Minimum,
- Medium,
- Assidue
- Complète
- ,
- Complete,
- Custom (managers define their own policy).
Managers can also receive daily reports (up to two reports each day) by email.
Les gestionnaires peuvent également définir un profil personnalisé.
Vue d'ensemble
Gestion des contenus