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Historique de la page
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- Added the possibility for users to skip ticket expiration alerts (3.29.0 by Pascal Aubry, requested by Frederic Boivent).
- Show postponed tickets when selecting opened tickets on the manager control panel (Pascal Aubry, requested by Frederic Boivent).
- Added visibility images to reports and alerts (3.29.1 by Pascal Aubry, requested by Fabien Wald).
- Enabled the Enter key on the search form (3.29.1 by Pascal Aubry, requested by Fabrice Jaunet).
Enhancement
- Show the category of tickets without deploying the properties (3.29.2 by Pascal Aubry, requested by Roger Negaret)
Bug fix
- fixed method HttpUtils.getUserAgent() in batch context (3.29.0 by Pascal Aubry, pointed out by Odile Germès)
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- Fixed ObjectDeletedException in user history (3.17.1 by Pascal Aubry).
- Restored FCK Enter mode to br (3.17.1 by Pascal Aubry, pointed out by Fabrice Jaunet).
- Managers could not test the department visibility rules (3.17.1 by Pascal Aubry).
- Multiple actions on a single page were crashing portlets (3.17.1 by Pascal Aubry, pointed out by Fabrice Jaunet).
- Fixed Category.inheritFaqLinks (3.17.3 by Pascal Aubry, pointed out by Bénédicte Sapin).
- Fixed the automatic refresh of the control panel when no ticket is found (3.17.3 by Pascal Aubry, pointed out by Lukas Slansky).
Enhancement
- Added a 'please wait...' popup (3.17.1 by Pascal Aubry).
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- Fixed refresh issues on the control panel when bookmarking or marking a ticket as read (Pascal Aubry, pointed out by Alexandre Boisseau).
- Fixed PropertyNotFoundException when adding departments and categories (Pascal Aubry).
- Fixed refresh issue on the control panel (Pascal Aubry, pointed out by Linda Ruault).
- Fixed refresh issues on the paginators (Pascal Aubry, pointed out by Stéphane Ayello).
- Ticket monitoring emails were sent to inherit category members(Pascal Aubry, pointed out by Mathieu Cron).
- Fixed cyclical and random assignment algorithms (Pascal Aubry).
Enhancement
- Added attribute ignoreCase to tags <uid-like>, <portal-attribute-> and <ldap-attribute-**> of the department visibility rules (Pascal Aubry, requested by Odile Germès).
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- Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
- Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
- Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).
Enhancement
- Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain).
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- Fixed bad ticket extraction on the user interface (Pascal Aubry)
- NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
- Fixed null locale when retrieving user info (Pascal Aubry).
- Fixed CAS authentication bug (Pascal Aubry).
Enhancement
- added an icon to toggle simple/advanced menu (Pascal Aubry).
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