Historique de la page

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Changes in version 3.5.1

Bug

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fixes

• Fixed NullPointerException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
• Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).

Enhancement

• Added to possibility to attach several files at the same time(Pascal Aubry, requested by Martine James).

Other change

• Added property timezone (Pascal Aubry). 

Changes in version 3.5.0

Bug fix

• Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini). 

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• Added quick-sort buttons to the control panel (Pascal Aubry, requested by Martine James).

Enhancement

• Improved the readbility of the ticket monitoring emails (Pascal Aubry, requested by Martine James).

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• Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
• Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
• Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).

Enhancement

• Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain). 

Other change

• Improved exception views (Pascal Aubry). 

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• Added manager utilities (Pascal Aubry).

Bug fixes

• Added missing links to tickets in the daily reports (Pascal Aubry).

Enhancement

• statistics charts are now available in portlets (Pascal Aubry). 

Changes in version 3.3.1

Bug fix

• Added missing file /properties/domain/email.css (Pascal Aubry).

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• Added daily reports (Pascal Aubry, requested by Raymond Bourges). 

Bug fixes

• Fixed NPE in target compute-statistics (Pascal Aubry).
• Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
• Escape HTML special chars in emails (Pascal Aubry).

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Changes in version 3.2.5

Bug fix

• Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).

Enhancement

• Added ticket creations statistics (Pascal Aubry).

Changes in version 3.2.4

Bug fix

• Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).

Enhancement

• User can remove their own invitations (Pascal Aubry).

Other change

• Replaced all GIF images by PNG (Pascal Aubry).

Changes in version 3.2.3

Bug fix

• Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).

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• Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
• On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
• Departments and categories can be reordered by display name or id (Pascal Aubry).

Changes in version 3.2.2

Bug fixes

• The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
• Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).

Changes in version 3.2.1

Bug fix

• Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).

Enhancement

• Show bookmarks on the control panel (Pascal Aubry). 

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• Added user bookmarks (Pascal Aubry).

Bug fix

• Removed concurrent changes of tickets (Pascal Aubry). 

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• Added experimental statistics (Pascal Aubry).
• Added a direct access to tickets from the control panel (Pascal Aubry).
• Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).

Bug fixes

• Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
• Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
• External users could not authenticate (Pascal Aubry).

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• Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).

Changes in version 3.0.5

Bug fix 

• fixed bad ticket extraction on the user interface (Pascal Aubry)

Changes in version 3.0.4

Bug fix 

• NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini)

Changes in version 3.0.3

Bug fix 

• fixed null locale when retrieving user info (Pascal Aubry

Enhancement

• added an icon to toggle simple/advanced menu (Pascal Aubry)

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• added configuration files /properties/domain/departmentConfiguration.xml and /properties/domain/departmentManagerConfiguration.xml (Pascal Aubry)
• added package services.feed and moved package services.imapFeeding to services.feed.imap (Pascal Aubry)

Changes in version 3.0.1

Bug fix 

• fixed CAS authentication bug (Pascal Aubry)

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