Historique de la page

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Changes in version 3.5.2

Bug fix

• Fixed PropertyValueException when attaching files on ticket creation (Pascal Aubry).

Enhancements

• Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
• Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).

Changes in version 3.5.1

Bug fixes

• Fixed PropertyValueException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
• Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).

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• Added property timezone (Pascal Aubry). 

Changes in version 3.5.0

Bug fix

• Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini). 

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• statistics charts are now available in portlets (Pascal Aubry). 

Changes in version 3.3.1

Bug fix

• Added missing file /properties/domain/email.css (Pascal Aubry).

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• Fixed NPE in target compute-statistics (Pascal Aubry).
• Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
• Escape HTML special chars in emails (Pascal Aubry).

Enhancements

• Added locks for targets recall-tickets, expire-tickets, archive-ticket and compute-statistics (Pascal Aubry).
• Improved the statistics interface (Pascal Aubry).
• Added CSS styles to emails (Pascal Aubry).

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Changes in version 3.2.5

Bug fix

• Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).

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• Added ticket creations statistics (Pascal Aubry).

Changes in version 3.2.4

Bug fix

• Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).

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• Replaced all GIF images by PNG (Pascal Aubry).

Changes in version 3.2.3

Bug fix

• Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).

Enhancements

• Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
• On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
• Departments and categories can be reordered by display name or id (Pascal Aubry).

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• The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
• Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).

Changes in version 3.2.1

Bug fix

• Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).

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• Added user bookmarks (Pascal Aubry).

Bug fix

• Removed concurrent changes of tickets (Pascal Aubry). 

Enhancements

• Expand the menu when entering a hidden entry (Pascal Aubry).
• Added the possibility to connect a ticket (to a FAQ or another ticket) on the 'take and close' action (Pascal Aubry, requested by Monique Thomas).
• Repeated the navigation links of the control panel at the page bottom (Pascal Aubry, requested by Vincent Repain).

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• Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).

Changes in version 3.0.5

Bug fix 

• fixed bad ticket extraction on the user interface (Pascal Aubry)

Changes in version 3.0.4

Bug fix 

• NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini)

Changes in version 3.0.3

Bug fix 

• fixed null locale when retrieving user info (Pascal Aubry

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• added configuration files /properties/domain/departmentConfiguration.xml and /properties/domain/departmentManagerConfiguration.xml (Pascal Aubry)
• added package services.feed and moved package services.imapFeeding to services.feed.imap (Pascal Aubry)

Changes in version 3.0.1

Bug fix 

• fixed CAS authentication bug (Pascal Aubry)

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