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Changes in version 3.5.7 (not released yet)

New feature

• Added the possibility to take a ticket in charge and request information in a single operation (Pascal Aubry).

Bug fixes

• Managers could request information on tickets even when not allowed (Pascal Aubry, pointed out by Claude Bourasseau).
• Could not connect tickets to FAQs and other tickets (Pascal Aubry).

Changes in version 3.5.6

Bug fix

• Fixed the MyExtensions filter mapping in portlet mode (Pascal Aubry, pointed out by Fabrice Jammes and Gilian Gambini).

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• Set the expiration-cache of portlet.xml to -1 (Pascal Aubry, recommended by Céline Bissler).

Changes in version 3.5.5

Bug fixes

• Fixed innapropriate category selection on the control panel (Pascal Aubry, pointed out by Rodolphe Marsolier).
• Bean deepLinkingRedirector was not serializable (Pascal Aubry).

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• Fixed BatchUpdateException in the upgrade process (Pascal Aubry, pointed out by Doriane Dusart).

Changes in version 3.5.3

New feature

• Added a ticket printer (Pascal Aubry, requested by Sylvain De Féo).

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• Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
• Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).
• Do not show postponed tickets with opened tickets on the control panel (Pascal Aubry, requested by Frédéric Boivent).
• Added ticket status statistics (Pascal Aubry).

Changes in version 3.5.1

Bug fixes

• Fixed PropertyValueException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
• Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).

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• Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini). 

New feature

• Added quick-sort buttons to the control panel (Pascal Aubry, requested by Martine James).

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• Added manager utilities (Pascal Aubry).
• Added daily reports (Pascal Aubry, requested by Raymond Bourges).

Bug fixes

• Added missing links to tickets in the daily reports (Pascal Aubry).
• Added missing file /properties/domain/email.css (Pascal Aubry).
• Fixed NPE in target compute-statistics (Pascal Aubry).
• Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
• Escape HTML special chars in emails (Pascal Aubry).

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New feature

• Added user bookmarks (Pascal Aubry).

Bug fixes

• Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
• Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).
• Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).
• The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
• Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).
• Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).
• Removed concurrent changes of tickets (Pascal Aubry).

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• Added experimental statistics (Pascal Aubry).
• Added a direct access to tickets from the control panel (Pascal Aubry).
• Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).

Bug fixes

• Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
• Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
• External users could not authenticate (Pascal Aubry).

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• recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

Changes in version 3.0.6

New feature

• Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).

Bug fixes

• Fixed bad ticket extraction on the user interface (Pascal Aubry)
• NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
• Fixed null locale when retrieving user info (Pascal Aubry).
• Fixed CAS authentication bug (Pascal Aubry).

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