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Changes in version 3.6.3 (not released yet)
Bug fixes
- Fixed IllegalArgumentException on departmentView.jsp (pascal Aubry).
Changes in version 3.6.2
Bug fixes
- Administrators not managing any department could not see the statistics (Pascal Aubry, pointed out by Thierry Bedouin).
- Fixed the download of archived files (Pascal Aubry).
- Fixed bad hypertext link on departments.jsp (Pascal Aubry, pointed out by Odile Germès).
- Fixed the department selection on the control panel user interface (Pascal Aubry, pointed out by Martine James).
- Users could not close their own tickets in departments where filling the spent time is required for managers (Pascal Aubry, pointed out by Martine James).
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- Managers can now see user information even when not manager of the department of the current ticket (Pascal Aubry, requested by Martine James).
Changes in version 3.6.1
Bug fixes
- Fixed DepartmentManagerNotFoundException when sending alerts (Pascal Aubry, pointed out by Dominique Erelie).
- Preserve attached files when archiving tickets (Pascal Aubry).
- Fixed bad ticket status when freeing on closure (Pascal Aubry, pointed out by Fabrice Jaunet).
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- Added the possibility to prevent users from adding tickets in some categories (Pascal Aubry, requested by Katy Santerre and Stéphane Ayello).
Bug fixes
- Could not download archived attached files (Pascal Aubry, pointed out by Marie Claire Brailly).
- Fixed the reordering of categories (Pascal Aubry).
- Fixed the manual ticket postponement (Pascal Aubry, pointed out by Mathieu Cron).
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- Added a ticket printer (Pascal Aubry, requested by Sylvain De Féo).
- Managers can take in charge tickets and request information in a single operation (Pascal Aubry).
- Added quick-sort buttons to the control panel (Pascal Aubry, requested by Martine James).
Bug fixes
- Managers could request information on tickets even when not allowed (Pascal Aubry, pointed out by Claude Bourasseau).
- Could not connect tickets to FAQs and other tickets (Pascal Aubry).
- Categories could not be deleted (Pascal Aubry, pointed out by Fabrice Jammes).
- Fixed innapropriate manager selection on the control panel (Pascal Aubry).
- Fixed the MyExtensions filter mapping in portlet mode (Pascal Aubry, pointed out by Fabrice Jammes and Gilian Gambini).
- Fixed innapropriate category selection on the control panel (Pascal Aubry, pointed out by Rodolphe Marsolier).
- Bean deepLinkingRedirector was not serializable (Pascal Aubry).
- Fixed BatchUpdateException in the upgrade process (Pascal Aubry, pointed out by Doriane Dusart).
- Removed web.xml from the automatically recovered configuration files, leading to a FacesException for statistics charts (Pascal Aubry).
- Fixed PropertyValueException when attaching files on ticket creation (Pascal Aubry).
- Fixed PropertyValueException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
- Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).
- Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
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- Added manager utilities (Pascal Aubry).
- Added daily reports (Pascal Aubry, requested by Raymond Bourges).
Bug fixes
- Added missing links to tickets in the daily reports (Pascal Aubry).
- Added missing file /properties/domain/email.css (Pascal Aubry).
- Fixed NPE in target compute-statistics (Pascal Aubry).
- Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
- Escape HTML special chars in emails (Pascal Aubry).
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- Added user bookmarks (Pascal Aubry).
Bug fixes
- Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
- Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).
- Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).
- The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
- Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).
- Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).
- Removed concurrent changes of tickets (Pascal Aubry).
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- Added experimental statistics (Pascal Aubry).
- Added a direct access to tickets from the control panel (Pascal Aubry).
- Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).
Bug fixes
- Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
- Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
- External users could not authenticate (Pascal Aubry).
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- Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).
Bug fixes
- Fixed bad ticket extraction on the user interface (Pascal Aubry)
- NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
- Fixed null locale when retrieving user info (Pascal Aubry).
- Fixed CAS authentication bug (Pascal Aubry).
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