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Historique de la page
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- Alerts were stored in the database even when emails could not be sent (Pascal Aubry).
- Fixed unclosed database connections when using JNDI (Pascal Aubry, pointed out by Philippe Lecler).
- Fixed infinite loop in imap feeder (Pascal Aubry, pointed out by Sandrine Twardy).
Enhancements
- Added i18n key WINDOW.TITLE for the main window title in quick-start or servlet deployments (Pascal Aubry, requested by Philippe Lecler).
- Managers can group their daily reports into a single email (Pascal Aubry, requested by Philippe Lecler).
- Added a default control panel refresh delay (property controlPanel.defaultRefreshDelay) for the new users (Pascal Aubry, requested by Philippe Lecler).
Balise Wiki Added properties departmentManagerConfigurator.report\[Type\|Time1\|Time2\|Weekend\] to automatically configure new managers (Pascal Aubry, requested by Philippe Lecler).
- Sort the tickets by idle time in reports (Pascal Aubry, requested by Philippe Lecler).
- Added buttons to the department visibility UI to add conditions and rules (Pascal Aubry, requested by Alexandre Boisseau).
- Hide the FAQ menu to non managers when no FAQ is available (Pascal Aubry, requested by Alexandre Boisseau).
- Added properties userInfo.showXxx to easily customize the default UserInfoProvider implementation (Pascal Aubry, requested by Alexandre Boisseau).
- Added user information on the owner to ticket prints and email reports (Pascal Aubry, requested by Alexandre Boisseau).
- When feeding the helpdesk from an IMAP account, search the LDAP directory to look for local users with the emails' From: header (Pascal Aubry, requested by Alexandre Boisseau).
- Added a category configurator to the initial inheritance of the members (Pascal Aubry, requested by Alexandre Boisseau).
- When adding a sub-category, propose to prevent users from adding tickets in the parent category (Pascal Aubry, requested by Michèle Guézou).
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