La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
Historique de la page
...
- ChangeLog 2.x
- ChangeLog 1.x
Remarque title Upgrading configuration files This history points the configurations files which where changed between releases. Once the sources installed (see 00 Installation) and the previous configuration recovered (see 04 Upgrading), if one or several files of the changed files have been edited locally, changes should be carefully inspected and added before upgrading the database (ant upgrade).
Changes in version 3.16.0
Astuce | ||
---|---|---|
| ||
|
Security fix
- Remove malicious tags entered with FCK editor to prevent from Cross Site Scripting (3.16.0 by Pascal Aubry, pointed out by Pierre-Antoine Angelini).
New features
- When closing (refusing, cancelling, postponing..) a ticket, managers can return to the control panel without showing the ticket history thanks to a new preference (3.16.0 by Pascal Aubry, requested by Alexandre Boisseau).
Changes in version 3.15.2
Astuce | ||
---|---|---|
| ||
|
New features
- Added the possibility to link categories to FAQ items, presented to the users when creating tickets (3.15.0 by Pascal Aubry, requested by Michèle Guézou and Alain Kermarrec).
- Invitations created for local users with their emails are automatically updated on the subsequent connection (3.15.1 by Pascal Aubry, requested by Alexandre Boisseau).
...
Astuce | ||
---|---|---|
| ||
|
New features
- Added the possibility to customize the icon used for each department and category (3.14.0 by Pascal Aubry, requested by Harold Moyse).
- Added the czech translation (3.14.8 by Lukas Slansky).
...
Astuce | ||
---|---|---|
| ||
|
New features
- Added extra monitoring to categories (Pascal Aubry, requested by Philippe Lecler).
- When local users log in the application changes the owner of the tickets they have created with their email (Pascal Aubry, requested by Alexandre Boisseau).
- Added permanently invited users for departments (Pascal Aubry, requested by Michèle Guézou).
...
- Fixed NullPointerException when acting on a ticket of which the creation department has been removed (Pascal Aubry, pointed out by Julien Marchal).
- Fixed departments ordering issues (Pascal Aubry, pointed out by Gilian Gambini).
- Could not invite external users when they were not already recorded in the database (Pascal Aubry, pointed out by Raymond Bourges).
New features
- Added the possibility for users to monitor bookmarked tickets (Pascal Aubry, requested by Gwenaelle Bouteille).
- Added the possibility to bookmark tickets from the control panel (Pascal Aubry, requested by Gwenaelle Bouteille).
- Added LDAP-based conditions for the XML department selection (Pascal Aubry).
- Added property controlPanel.subjectMaxLength (Pascal Aubry, requested by Martine James).
- Added the possibility for managers and administrators to test the visibility of departments through the web interface (Pascal Aubry).
...
Astuce | ||||||
---|---|---|---|---|---|---|
| ||||||
Changes in /properties/config.properties:
Changes in /builld.properties:
|
New features
- Added the possibility to hide categories to external users (Pascal Aubry, requested by Brigitte Walleart).
- Added the possibility to use JDBC for batch commands and JNDI for web requests (Pascal Aubry, requested by Odile Germès).
- Added attribute 'for' to the action tags of the XML department selection (Pascal Aubry).
...
Astuce | ||
---|---|---|
| ||
|
New features
- Added a ticket printer (Pascal Aubry, requested by Sylvain De Féo).
- Managers can take in charge tickets and request information in a single operation (Pascal Aubry).
- Added quick-sort buttons to the control panel (Pascal Aubry, requested by Martine James).
...
Astuce | ||
---|---|---|
| ||
|
New features
- Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
- Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
- Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).
...
Astuce | ||
---|---|---|
| ||
|
New features
- Added manager utilities (Pascal Aubry).
- Added daily reports (Pascal Aubry, requested by Raymond Bourges).
...
Astuce | ||
---|---|---|
| ||
|
New features
- Added experimental statistics (Pascal Aubry).
- Added a direct access to tickets from the control panel (Pascal Aubry).
- Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).
...
Vue d'ensemble
Gestion des contenus