La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.

Arborescence des pages

Comparaison des versions

Légende

  • Ces lignes ont été ajoutées. Ce mot a été ajouté.
  • Ces lignes ont été supprimées. Ce mot a été supprimé.
  • La mise en forme a été modifiée.

...

Le

...

fichier

...

/properties/config.properties

...

indique

...

comment

...

se

...

comporte

...

l'application

...

esup-helpdesk.

...

Le

...

fichier

...

/properties/config-example.properties

...

donne

...

toutes

...

les

...

propriétés

...

disponibles

...

dans

...

la

...

distribution.

...

D'autres

...

propriétés

...

peuvent

...

être

...

ajoutées

...

à

...

ce

...

fichier

...

et

...

utilisé

...

dans

...

les

...

fichiers

...

de

...

configuration

...

Spring.

{
Astuce
}

Le

fichier

*

/properties/config.properties

*

est

automatiquement

récupéré

de

la

version

précédente

lors

des

mises

à

jour.

{tip}

Sauf

...

indication

...

contraire,

...

les

...

propriétés

...

sont

...

facultatives.

...

########################################################################
# default scopes and priority
#

Balise Wiki
\#
\# the default scope of tickets. This value is used as the default ticket
\# scope of new departments and can be changed any when after the departments
\# have been created.
\# allowed values are \[PUBLIC\], \[PRIVATE\] and \[SUBJECT_ONLY\].
\#

...

#defaultTicketScope=PUBLIC

...

#
# the default priority of tickets. This value is used as the default ticket
# priority of new departments and can be changed any when after the departments
# have been created.
# allowed values are integers from 1 (lowest) to 5 (highest).
#

#defaultTicketPriorityLevel=3

Balise Wiki
\#
\# the default scope of FAQs. This value is used as the default FAQ scope
\# of new departments and can be changed any when after the departments
\# have been created.
\# allowed values are \[ALL\], \[AUTHENTICATED\], \[DEPARTMENT\] and \[MANAGER\].
\#

...

#defaultFaqScope=ALL

...

########################################################################
# default ticket assignment
#

# the name of the default assignment algorithm.

#defaultAssignmentAlgorithmName=nobody

########################################################################
# LDAP attributes automatically printed for users that create tickets
#

#
# the name of the attributes that are automatically printed by the application
# each time a user creates a ticket. Must be a subset of ldap.attributes.
# leave empty to print all the LDAP attributes.
#

#userInfo.ldapAttributes=

#
# the user id that will be used when running ant target test-user-info.
#

#userInfo.testUserId=paubry

########################################################################
# Computer URLs
#

#
# The pattern to use when building computer URLs for GLPI.
#

Balise Wiki
\#computerUrl.glpiPattern=http://glpi.domain.edu/front/computer.php?contains\[0\]=%s&field\[0\]=1&sort=1&deleted=N&start=0

...

#
# The CAS service URL.
#

#computerUrl.casServiceUrl=

...

https://cas.domain.edu?service=%s

...

#

...

the

...

name

...

of

...

the

...

default

...

computer

...

url

...

builder.

...

#defaultComputerUrlBuilderName=null

...

########################################################################
# Upload
#

#
# the path where the application stores the uploaded files. In clustered
# environments, all the application servers must have r/w access to this
# path.
# REQUIRED
#

#uploadedFiles.path=c:/helpdesk/files

...

#
# the path where the v2 application was storing the uploaded files, used
# by ant target upgrade. The server that runs the ant target must have r/w
# access to this path.
# REQUIRED for the migration from v2 to v3
#

#uploadedFiles.v2Path=c:/helpdesk/v2Files

...

########################################################################
# Indexing
#

#
# the path where to store the index files. The server that runs the ant
# targets rebuild-index and update-index have r/w access to this path. In
# clustered environment, all the application servers must have r access to
# the path.
# REQUIRED
#

#indexing.path=c:/helpdesk/index

...

########################################################################
# archiving
#

# the time tickets are kept as tickets before being archived  by the ant
# target archive-tickets (h=hour,

...

d=days,

...

m=month)

...


#

#archiving.timeLimit=1m

...

########################################################################
# expiration
#

# the time closed tickets are kept non approved before being approved
# by the ant target expire-tickets (d=days,

...

m=month)

...


#

#expiration.timeLimit=14d

...

########################################################################
# URL generation
#

Balise Wiki
\#
\# The name of the bean used to generate URLs. Set this property to
\# \[servletUrlgenerator\] for servlet deployment and \[uportalUrlGenerator\]
\# for uPortal portlet deployments
\#

...

#urlGeneration.bean=servletUrlGenerator

...

#
# the login URL of the CAs server
# REQUIRED for both servlet and portlet deployments
#

#urlGeneration.casLoginUrl=

...

https://cas.domain.edu/login?service=%s

...

#
# the login URL of the application for local (CAS authenticated) users.
# REQUIRED for servlet deployments
#

#urlGeneration.servletLoginUrl=

...

http://helpdesk.domain.edu/stylesheets/cas.faces

...

#
# the login URL of the application for external (email authenticated) users.
# REQUIRED for servlet deployments
#

#urlGeneration.servletGuestUrl=

...

http://helpdesk.domain.edu/stylesheets/welcome.faces

...

#
# the functional name of the portlet in uPortal.
# REQUIRED for uPortal portlet deployments
#

#urlGeneration.uportalFunctionnalName=esup-helpdesk

...

#
# the login URL of the application for local (CAS authenticated) users.
# REQUIRED for uPortal portlet deployments
#

#urlGeneration.uportalLoginUrl=

...

http://portal.domain.edu/Login

...

#
# the login URL of the application for external (email authenticated) users.
# REQUIRED for uPortal portlet deployments
#

#urlGeneration.uportalGuestUrl=

...

http://portal.domain.edu/Guest

...

########################################################################
# FEED

#
# The address of the IMAP mailbox
# REQUIRED by ant target feed
#

#feed.imap.address=support@domain.edu

...

#
# the host name or IP address of the IMAP server
# REQUIRED by ant target feed
#

#feed.imap.server=imap.domain.edu

...

#
# the credentials used to connect to the IMAP server
# REQUIRED by ant target feed
#

#feed.imap.account=support

...


#feed.imap.password=secret

...

#
# the folder to read
#

#feed.imap.folder=INBOX

...

#
# the ID of the target category for the tickets
#

#feed.imap.categoryId=1

...

########################################################################
# WEB SERVICES

# the (comma-separated)

...

clients

...

authorized

...

to

...

use

...

the

...

web

...

service

...


#

...

if

...

left

...

empty

...

(by

...

default),

...

any

...

client

...

will

...

be

...

authorized

...

to

...

use

...


#

...

the

...

web

...

service

...

(potential

...

security

...

hole).

...

#webService.authorizedClientNames=host1.domain.edu,host2.domain.edu