La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
The configuration file /properties/config.properties is used to configure the behaviour of the application at runtime. An exhaustive list of those properties can be found in the distributed file /properties/config.properties.
Configure esup-helpdesk online!
Go to http://www.esup-portail.org/helpdesk-config in order to generate the configuration files interactively!
Note for developers
Other properties can be added to the configuration file /properties/config.properties and used and the Spring configuration files.
Recovering the configuration when upgrading
The configuration file /properties/config.properties is automatically recovered from previous versions when upgrading (see Recovering previous configuration and customizations when upgrading).
Configuring the application
Excepted when indicated, all the properties are optional (
icons mark the parts where properties are required).
- Configuring the database connection
- Configuring the authentication
- Configuring exception handling
- Configuring the data initialization
- Configuring the LDAP access
- Configuring portal information access
- Configuring outgoing email
- Configuring the initial properties of departments
- Configuring the initial properties of managers
- Configuring the default ticket priority
- Configuring the default ticket visbility
- Configuring the default FAQ visibility
- Configuring the automatic ticket assignment
- Configuring user profile retrieval
- Configuring the storage of attached files
- Configuring indexing
- Configuring ticket expiration and archiving
- Configuring URL generation
- Configuring email feeding
- Configuring the web services
Testing the configuration
Once the application configured, it is possible to test the configuration by running the ant tasks test-database, test-ldap, test-portal, test-smtp and test-user-info.
If no error is detected, it is time to initialize the data and start the application (see 03 Administration).
Vue d'ensemble
Gestion des contenus