Customizing the initial properties of managers

See also: Configuring the initial properties of managers

The initial configuration of department managers is done by the bean departmentManagerConfigurator, by default of class org.esupportail.helpdesk.domain.departmentConfiguration.DepartmentManagerConfiguratorImpl.

The steps to configure the managers in a different way are:

• write a new class implementing the interface org.esupportail.helpdesk.domain.departmentConfiguration.DepartmentManagerConfigurator, for instance by inheriting an existing class
• declare the bean departmentManagerConfigurator of this class in the configuration file /properties/domain/departmentManagerConfiguration.xml
• allow the automatic recovering of the new class and the configuration file /properties/domain/departmentManagerConfiguration.xml when upgrading (see Conservation des personnalisations lors des mises à jour).