La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
Note for English-speaking people
esup-helpdesk is a helpdesk application that takes care of user support at establishment-level.
It can be deployed as:
- a servlet (using an existing servlet container)
- a portlet (into a JSR-168 compliant portal)
- a quick-start (stand alone application)
Source code is documented in English, and the application is fully internationalized (currently English and French translations available). The manuals (user, administrator, developer) will be soon translated in English, as esup-helpdesk will candidate for the JASIG incubator.
People interested in esup-helpdesk can have a look at some papers in English:
Overview
esup-helpdesk is a helpdesk application that handles user support at establishment-level.
It is based on the esup-commons development framework.
Actors
Lead: Pascal Aubry
Déveloper(s) :
- Pascal Aubry
- Alexandre Boisseau, Université de Brest
- Contributors
Status
- Production release: 3.12.5
- Development: 3.13
Version 3.0 has been presented at ESUP-Days n°6 (in French).
Documentation
Manuals
- Administrator guide
(download, install, configure, customize, manage, upgrade)
- Manuel de l'utilisateur
(concepts, usage)
- Developer guide
(SubVersion access, API, distribution)
Other documentation
- JA-SIG Summer 2007 conference, Denver, Colorado, June 2007 (slides)
- JA-SIG Winter 2006 conference, Atlanta, Georgia, December 2006 (poster)
- EUNIS 2006, Tartu, Estonia, 28-30 juin 2006 (article, slides)
Quick links
- Download
- Source documentation (API)
- Dépôt SubVersion : esup-helpdesk, esup-commons
- ChangeLog
Vue d'ensemble
Gestion des contenus