La liste d'utilisateurs n'est pas rendue car vous ne possédez pas les droits d'accès nécessaires pour afficher les profils utilisateur.
Overview
esup-helpdesk is a helpdesk application that handles user support at establishment-level.
It is based on the esup-commons development framework and can be deployed as:
- a servlet (using an existing servlet container)
- a portlet (into a JSR-168 compliant portal)
- a quick-start (stand alone application)
Actors
Lead: Pascal Aubry
Déveloper(s) :
- Pascal Aubry
- Alexandre Boisseau, Université de Brest
- Contributors
Status
- Production release: 3.13.2
- Development: 3.14
Version 3.0 has been presented at ESUP-Days n°6 (in French).
Documentation
Manuals
- Administrator guide
(download, install, configure, customize, manage, upgrade)
- User guide
(concepts, usage)
- Developer guide
(SubVersion access, API, distribution)
Other documentation
- JA-SIG Summer 2007 conference, Denver, Colorado, June 2007 (slides)
- JA-SIG Winter 2006 conference, Atlanta, Georgia, December 2006 (poster)
- EUNIS 2006, Tartu, Estonia, 28-30 juin 2006 (article, slides)
- Papers
- Les nouveautés de la version 3 (ESUP-Days n°6) (in French)
Quick links
- Download
- Source documentation (API)
- SubVersion repository: esup-helpdesk, esup-commons
- ChangeLog
Vue d'ensemble
Gestion des contenus