Une fois les sources installés (cf 00 Installation) et la configuration de la version précédente récupérée (cf 04 Mises à jour), si un ou plusieurs fichiers parmi ceux donnés ci-dessousont été modifiés localement, il convient d'en inspecter les changements et de les répercuter avant de faire la mise à jour de la base de données (ant upgrade).
La tâche compute-statistics est désormais obsolète et son appel peut être supprimé.
Changes in version 3.4.0
New features
Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).
Enhancement
Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain).
Other change
Improved exception views (Pascal Aubry).
Changes in version 3.3.x
Une fois les sources installés (cf 00 Installation) et la configuration de la version précédente récupérée (cf 04 Mises à jour), si un ou plusieurs fichiers parmi ceux donnés ci-dessousont été modifiés localement, il convient d'en inspecter les changements et de les répercuter avant de faire la mise à jour de la base de données (ant upgrade).
Les exploitants sous Windows devront définir la propriété lock.path dans le fichier /properties/config.properties (diff 3.2 -> 3.3). Les utilisateurs sous Unix pourront également redéfinir cette propriété (par défaut /tmp).
Changes in version 3.3.2
New feature
Added manager utilities (Pascal Aubry).
Bug fixes
Added missing links to tickets in the daily reports (Pascal Aubry).
Enhancement
statistics charts are now available in portlets (Pascal Aubry).
Added daily reports (Pascal Aubry, requested by Raymond Bourges).
Bug fixes
Fixed NPE in target compute-statistics (Pascal Aubry).
Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
Escape HTML special chars in emails (Pascal Aubry).
Enhancements
Added locks for targets recall-tickets, expire-tickets, archive-ticket and compute-statistics (Pascal Aubry).
Improved the statistics interface (Pascal Aubry).
Added CSS styles to emails (Pascal Aubry).
Changes in version 3.2.x
Une fois les sources installés (cf 00 Installation) et la configuration de la version précédente récupérée (cf 04 Mises à jour), si le fichier/properties/dao/dao.xmla été modifié localement, il convient d'en inspecter les changements (diff 3.1 -> 3.2) et de les répercuter avant de faire la mise à jour de la base de données (ant upgrade).
Changes in version 3.2.5
Bug fix
Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
Enhancement
Added ticket creations statistics (Pascal Aubry).
Changes in version 3.2.4
Bug fix
Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).
Enhancement
User can remove their own invitations (Pascal Aubry).
Other change
Replaced all GIF images by PNG (Pascal Aubry).
Changes in version 3.2.3
Bug fix
Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).
Enhancements
Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
Departments and categories can be reordered by display name or id (Pascal Aubry).
Changes in version 3.2.2
Bug fixes
The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).
Changes in version 3.2.1
Bug fix
Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).
Enhancement
Show bookmarks on the control panel (Pascal Aubry).
Changes in version 3.2.0
New feature
Added user bookmarks (Pascal Aubry).
Bug fix
Removed concurrent changes of tickets (Pascal Aubry).
Enhancements
Expand the menu when entering a hidden entry (Pascal Aubry).
Added the possibility to connect a ticket (to a FAQ or another ticket) on the 'take and close' action (Pascal Aubry, requested by Monique Thomas).
Repeated the navigation links of the control panel at the page bottom (Pascal Aubry, requested by Vincent Repain).
Changes in version 3.1.x
Une fois les sources installés (cf 00 Installation) et la configuration de la version précédente récupérée (cf 04 Mises à jour), si le fichier/properties/dao/dao.xmla été modifié localement, il convient d'en inspecter les changements (diff 3.0 -> 3.1) et de les répercuter avant de faire la mise à jour de la base de données (ant upgrade).
Il faut également exécuter une fois la tâche ant compute-statistics, puis configurer son appel automatique asynchrone (cf 03 Administration).
Changes in version 3.1.0
New features
Added experimental statistics (Pascal Aubry).
Added a direct access to tickets from the control panel (Pascal Aubry).
Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).
Bug fixes
Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
External users could not authenticate (Pascal Aubry).
Other changes
recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).
Changes in version 3.0.x
Changes in version 3.0.6
New feature
Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).
Changes in version 3.0.5
Bug fix
fixed bad ticket extraction on the user interface (Pascal Aubry)
Changes in version 3.0.4
Bug fix
NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini)
Changes in version 3.0.3
Bug fix
fixed null locale when retrieving user info (Pascal Aubry
Enhancement
added an icon to toggle simple/advanced menu (Pascal Aubry)
Changes in version 3.0.2
Misc changes
added configuration files /properties/domain/departmentConfiguration.xml and /properties/domain/departmentManagerConfiguration.xml (Pascal Aubry)
added package services.feed and moved package services.imapFeeding to services.feed.imap (Pascal Aubry)
Changes in version 3.0.1
Bug fix
fixed CAS authentication bug (Pascal Aubry)
Changes in version 3.0.0
Voir la page dédiée :Guide de migration vers la version 3