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ChangeLog 2.x

Cet historique indique les fichiers de configuration qui ont subi des modifications entre les différentes version.Une fois les sources installés (cf 00 Installation) et la configuration de la version précédente récupérée (cf 04 Mises à jour), si un ou plusieurs fichiers parmi ceux donnés ont été modifiés localement, il convient d'en inspecter les changements et de les répercuter avant de faire la mise à jour de la base de données (ant upgrade).

Changes in version 3.5.x

/properties/dao/hibernate/mapping/User.hbm.xml (diff 3.4 -> 3.5)
/properties/dao/hibernate/mapping/Ticket.hbm.xml (diff 3.4 -> 3.5)
/properties/config.properties (diff 3.4 -> 3.5)

Changes in version 3.5.3

New feature

Added a ticket printer (Pascal Aubry, requested by Sylvain De Féo).

Bug fix

Removed web.xml from the automatically recovered configuration files, leading to a FacesException for statistics charts (Pascal Aubry).

Enhancement

Improved downloads (Pascal Aubry).

Changes in version 3.5.2

Bug fix

Fixed PropertyValueException when attaching files on ticket creation (Pascal Aubry).

Enhancements

Added to possibility to mark tickets as read from the control panel without opening the the tickets (Pascal Aubry, requested by Odile Germès).
Added to possibility to mark all the tickets of the control panel as read (Pascal Aubry).
Do not show postponed tickets with opened tickets on the control panel (Pascal Aubry, requested by Frédéric Boivent).
Added ticket status statistics (Pascal Aubry).

Changes in version 3.5.1

Bug fixes

Fixed PropertyValueException on ticket creation (Pascal Aubry, pointed out by Gilian Gambini).
Fixed timezone issues on JSP pages (Pascal Aubry, pointed out by Hervé Orain).

Enhancement

Added to possibility to attach several files at the same time(Pascal Aubry, requested by Martine James).

Other change

Added property timezone (Pascal Aubry).

Changes in version 3.5.0

Bug fix

Fixed BatchUpdateException on department deletion (Pascal Aubry, pointed out by Gilian Gambini).

New feature

Added quick-sort buttons to the control panel (Pascal Aubry, requested by Martine James).

Enhancement

Improved the readbility of the ticket monitoring emails (Pascal Aubry, requested by Martine James).

Changes in version 3.4.0

/properties/tags/tags.xml (diff 3.3 -> 3.4)
/properties/dao/hibernate/mapping/Ticket.hbm.xml (diff 3.3 -> 3.4)
/webapp/WEB-INF/web.xml (diff 3.3 -> 3.4)

La tâche compute-statistics est désormais obsolète et son appel peut être supprimé.

New features

Added a manager filter to the control panel (Pascal Aubry, requested by Fabrice Jaunet).
Added statistics on the ticket creators, the reaction times and the resolution times (Pascal Aubry).
Added the possibility to attach files at each ticket action (Pascal Aubry, requested by Françoise Caillibot).

Enhancement

Added the possibility to add many invited users at the same time (Pascal Aubry, requested by Vincent Repain).

Other change

Improved exception views (Pascal Aubry).

Changes in version 3.3.2

/properties/applicationContext.xml (diff 3.2 -> 3.3)
/properties/domain/archiving.xml (diff 3.2 -> 3.3)
/properties/domain/expiration.xml (diff 3.2 -> 3.3)
/properties/domain/statistics.xml (diff 3.2 -> 3.3)

Les exploitants sous Windows devront définir la propriété lock.path dans le fichier /properties/config.properties (diff 3.2 -> 3.3). Les utilisateurs sous Unix pourront également redéfinir cette propriété (par défaut /tmp).

New features

Added manager utilities (Pascal Aubry).
Added daily reports (Pascal Aubry, requested by Raymond Bourges).

Bug fixes

Added missing links to tickets in the daily reports (Pascal Aubry).
Added missing file /properties/domain/email.css (Pascal Aubry).
Fixed NPE in target compute-statistics (Pascal Aubry).
Creation departments had not been computed correctly by the v3 upgrade process (Pascal Aubry).
Escape HTML special chars in emails (Pascal Aubry).

Enhancements

statistics charts are now available in portlets (Pascal Aubry).
Added locks for targets recall-tickets, expire-tickets, archive-ticket and compute-statistics (Pascal Aubry).
Improved the statistics interface (Pascal Aubry).
Added CSS styles to emails (Pascal Aubry).

Changes in version 3.2.5

/properties/dao/dao.xml (diff 3.1 -> 3.2)

New feature

Added user bookmarks (Pascal Aubry).

Bug fixes

Fixed exception on department deletion (Pascal Aubry, pointed out by Gilian Gambini).
Some tickets could not be shown (Pascal Aubry, pointed out by Monique Thomas).
Removed unnecessary emails (Pascal Aubry, pointed out by Monique Thomas).
The privileges of department managers could not be edited (Pascal Aubry, pointed out by Monique Thomas).
Bookmarks could not be deleted (Pascal Aubry, pointed out by Monique Thomas).
Managers could not set the spent time on the 'take and close' action (Pascal Aubry, pointed out by Michèle Guézou).
Removed concurrent changes of tickets (Pascal Aubry).

Enhancements

Added ticket creations statistics (Pascal Aubry).
User can remove their own invitations (Pascal Aubry).
Department managers and category members can be reordered by display name or id (Pascal Aubry, requested by Monique Thomas).
On ticket assignment, managers can be sorted by display name, id or declaration order (Pascal Aubry, requested by Sylvain De Féo).
Departments and categories can be reordered by display name or id (Pascal Aubry).
Show bookmarks on the control panel (Pascal Aubry).
Expand the menu when entering a hidden entry (Pascal Aubry).
Added the possibility to connect a ticket (to a FAQ or another ticket) on the 'take and close' action (Pascal Aubry, requested by Monique Thomas).
Repeated the navigation links of the control panel at the page bottom (Pascal Aubry, requested by Vincent Repain).

Other change

Replaced all GIF images by PNG (Pascal Aubry).

Changes in version 3.1.0

/properties/dao/dao.xml (diff 3.0 -> 3.1)

New features

Added experimental statistics (Pascal Aubry).
Added a direct access to tickets from the control panel (Pascal Aubry).
Managers can show the tickets of the categories they belong to on the control panel (Pascal Aubry, requested by Mathieu Cron).

Bug fixes

Invited users could not add comments (Pascal Aubry, pointed out by Colette Tanguy).
Ticket owners could not approve/refuse closure (Pascal Aubry, pointed out by Vincent Repain).
External users could not authenticate (Pascal Aubry).

Other changes

recovered the v2 invitations (Pascal Aubry, requested by Vincent Repain).

Changes in version 3.0.6

New feature

Added spam filters (Pascal Aubry, requested by Brigitte Wallaert).

Bug fixes

Fixed bad ticket extraction on the user interface (Pascal Aubry)
NoSuchMethodException when approving ticket closure (Pascal Aubry, pointed out by Gilian Gambini).
Fixed null locale when retrieving user info (Pascal Aubry).
Fixed CAS authentication bug (Pascal Aubry).

Enhancement

added an icon to toggle simple/advanced menu (Pascal Aubry).

Misc changes

Added configuration files /properties/domain/departmentConfiguration.xml and /properties/domain/departmentManagerConfiguration.xml (Pascal Aubry).
Added package services.feed and moved package services.imapFeeding to services.feed.imap (Pascal Aubry).

Changes in version 3.0.0

Voir la page dédiée : Guide de migration vers la version 3

See: Améliorations de la version 3 (in French)