Historique de la page

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• Connexion à la base de données
• Authentification
• Gestion des exceptions
• Initialisation de l'application
• Accès à l'annuaire LDAP
• Accès aux informations du portail
• Envoi de courriers électroniques
• Configuration initiale des services
• Visibilité des services par les utilisateurs
• Priorité par défaut des tickets
• Visibilité par défaut des tickets

########################################################################
# default scopes and priority
#

\#
\# the default scope of tickets. This value is used as the default ticket
\# scope of new departments and can be changed any when after the departments
\# have been created.
\# allowed values are \[PUBLIC\], \[PRIVATE\] and \[SUBJECT_ONLY\].
\#

#defaultTicketScope=PUBLIC

#
# the default priority of tickets. This value is used as the default ticket
# priority of new departments and can be changed any when after the departments
# have been created.
# allowed values are integers from 1 (lowest) to 5 (highest).
#

#defaultTicketPriorityLevel=3

\#
\# the default scope of FAQs. This value is used as the default FAQ scope
\# of new departments and can be changed any when after the departments
\# have been created.
\# allowed values are \[ALL\], \[AUTHENTICATED\], \[DEPARTMENT\] and \[MANAGER\].
\#

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• Visibilité par défaut des FAQ
•  

########################################################################
# default ticket assignment
#

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