The expiration and archiving of tickets is done by the asynchonous ant tasksexpire-ticketsandarchive-tickets(see03 Administration) using the properties below (set in/properties/config.properties).
Latency before expiration
The time before a ticket is automatically expired by the application if the closure of a ticket is not approved by its owner:
#expiration.timeLimit=14d
Allowed units are m (month) and d (day).
Latency before archiving
The time before a ticket is automatically archived by the application once approved or expired:
#archiving.timeLimit=1m
Allowed units are m (month), d (day) and h (hour).
Vue d'ensemble
Gestion des contenus