esup-helpdesk




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Emails are sent by the application for ticket monitoring and exception reports.

The properties below are set in /properties/config.properties.

See also: Customizing outgoing emails

SMTP server (required)

The FQDN or IP address of the outgoing server:

#smtp.host=smtp.domain.edu

SMTP port

The port the SMTP server is running on:

#smtp.port=25

SMTP authentication

The credentials used to connect to the SMTP server:

#smtp.user=
#smtp.password=

Encoding

The encoding used when sending emails:

#smtp.charset=utf-8

The sender

The properties below are used to build the From header:

#smtp.fromEmail=esup-helpdesk@domain.edu
#smtp.fromName=ESUP-Portail Helpdesk

Interception

The name of the bean used to intercept all the emails:

#smtp.interceptBean=smtpIntercept

When setting up the application, it is recommended to intercept the emails not to send unwanted emails to users. When runing in production, set this property to null (don't comment, this may cause problem).

smtp.interceptBean=null

The address to which all the emails will be redirected (used only when smtp.interceptBean is set to smtpIntercept) :

#smtp.interceptEmail=maintainer@domain.edu
#smtp.interceptName=Maintainer

The (comma-separated) addresses that are never intercepted:

#smtp.notInterceptedAddresses=

Test values

The properties below are used when running the ant task test-smtp:

#smtp.testEmail=maintainer@domain.edu
#smtp.testName=Maintainer
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